Job details

Dawn International

Position Type:

Full Time

Reference No:




Prepared by:

Dawn International

Approved by:

Group HR



Quality Assurance Co-Ordinator


Job Purpose:

Ensuring the implementation of Quality Management systems

Reports to:

Quality Manager

Key Responsibilities:

• Ensure adherence to our robust Quality Assurance program – based on internationally recognised standards
• Maintain and improve on these standards to meet with annual audit and certification criteria
• Form a clear and defined understanding of the processes and procedures used within the company and of all its transactions to identify process improvements and efficiencies
• Travel to both suppliers and clients as deemed necessary
• Produce weekly, monthly and quarterly Quality reports
• Complete customer paperwork requests
• Complete supplier approvals in accordance with quality procedures
• Investigate customer complaints in a timely manner
• Manage product specifications
• Complete quality and process checks of trade contracts
• Conduct regular internal audits of the Quality and ERP System
• Assist in the development and maintenance of Quality Documentation and SOP’s
• Conduct training sessions to educate employees on quality standards, processes, and best practices
• Champion a quality and continuous improvement culture within the company
• Employment could be best described as “hands on”

Skills / Qualifications / Experience:

• Candidates with experience and/or 3rd Level Education
• A working knowledge of BRC standards, HACCP, Food Legislation is an advantage
• The candidate will receive both mentoring and suitable training to assist in the role

Note: As with all positions, due to the dynamic nature of Arrow Group business, key responsibilities will evolve and change over time. Some travel will be required.

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Quality Assurance Co-Ordinator

Company: Dawn International